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Customer service

If a problem arises with your order you can contact our Customer Service during working hours. The team will connect you to the store you have an order with. Don’t panic, most problems can be resolved on the spot.

0333 577 6600


Vape Shop Support

This number is reserved for our partner stores. If you ever need to get in touch for technical or non-technical support, we are here to help. If you and your store would like to join Clouder, please send any enquiries to the email address below.

0333 577 6600